Privacy Policy

At HIVA Jewels, your trust means everything to us. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your details when you shop with us or interact with our services.

Information We Collect

Personal Information: Name, email address, phone number, billing/shipping address.
Payment Details: Processed securely via trusted gateways (we do not store card details).
Order Information: Purchase history, preferences, and communication records.
Technical Data: IP address, browser, device type, and cookies for better browsing.

How We Use Your Information

Process and deliver orders safely.
Share order updates, shipping status, and support assistance.
Keep you informed about offers, launches, and promotions (only if you opt-in).
Improve website experience, security, and customer satisfaction.

Sharing of Information

Payment Gateways for secure transactions.
Logistics Partners to fulfill deliveries.
Trusted Service Providers who assist in website/operations under confidentiality.
Legal Authorities if required by law.

Data Protection & Security

All transactions are secure and encrypted.
Personal details are stored with utmost care and limited access.
We continuously monitor our systems to prevent unauthorized access or misuse.

Your Rights

Access, review, or correct your personal information.
Opt-out of promotional communications anytime.
Request deletion of your data (subject to legal/transactional requirements).

Cookies Policy

We use cookies to enhance browsing, understand customer preferences, and show personalized offers. You may disable cookies in browser settings, but some features may not work smoothly.