All jewellery pieces sold by HIVA Jewels are crafted with care using 92.5 Sterling Silver. However, minor variations in color, polish, or design may occur due to lighting, photography, or handcrafted finishing.
Natural tarnishing of silver over time is a normal process and does not qualify as a defect. Customers are advised to follow our Care & Handling Guidelines to maintain product longevity.
Product descriptions, pricing, and availability are subject to change without prior notice.
We strive for accuracy in product images and details, but we do not warrant that the information provided on our website or marketing materials is always error-free.
HIVA Jewels shall not be held liable for any indirect, incidental, or consequential damages arising from the use, misuse, or inability to use our products or services.
Our maximum liability, under any circumstances, will be limited to the purchase price of the product in question.
We are not responsible for:
Delays or failures in delivery caused by courier/logistics partners, natural calamities, or unforeseen circumstances.
Allergic reactions, skin sensitivity, or other health-related issues that may occur from wearing jewellery.
Loss, theft, or damage of jewellery after successful delivery.
Customers are solely responsible for providing accurate delivery details and ensuring safe acceptance of parcels.
⚖ By purchasing from HIVA Jewels, you acknowledge and agree to the terms of this Disclaimer & Limitation of Liability along with our Return, Refund, and Shipping policies.
